Creating fresh starts
and new directions




Principles


Purpose. We help people more fully define their skills, experience and unique value so they can achieve greater career and personal fulfillment while also making a difference.

Approach. We take care to get the tiniest details right with the documents that we create so that each client's unique value is fully differentiated and unmistakably evident.

Quality. We strive to go beyond what is expected by providing superior quality, and our minimum standard is that we are not satisfied with any document or service until the client is completely satisfied.

Timeliness. Because we fully understand that pursuing employment is inherently time sensitive, we make every effort to complete each client project within the time frame initially specified.

Respect. We greatly respect the opinions and wishes of our clients. We work with them collaboratively in a friendly, open way to ensure their complete satisfaction with the documents and services that we provide.

Integrity. We quote a single, flat fee for most projects, and occasionally an hourly rate for some projects that are difficult to quantify. Either way, we provide each client with a number and we stand behind it, plain and simple.

Professionalism. The information that clients share with us is held in the strictest confidence. We will always honor the trust that they place in us.